> For the complete documentation index, see [llms.txt](https://docs.mysorbet.xyz/sorbet/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mysorbet.xyz/sorbet/currencies-and-countries/country-eligibility.md).

# Country Eligibility

This page covers **where Sorbet can open an account**, which countries need extra review before we can say yes, and where we can't issue payment details even for an approved account. For what each currency and rail does, see [Supported Currencies & Payment Methods.](/sorbet/currencies-and-countries/supported-currencies-and-payment-methods.md) For the business types we can't serve, see [Restricted Businesses & Activities](/sorbet/currencies-and-countries/restricted-businesses-and-activities.md).

Eligibility is about **where you are based** — your country of residence for an individual account, or your country of registration for a business. It's a separate question from where money can be *sent*, which is covered on the currencies page.

We can open accounts in most countries that aren't under OFAC sanctions. The lists below are the exceptions.

#### Countries we can't serve

We can't open an account for anyone based in these countries or territories, and we can't take on an existing account that moves there.

* Afghanistan
* Belarus
* Congo, the Democratic Republic of the
* Cuba
* Gaza Strip
* Iran
* Iraq
* Lebanon
* Libya
* Myanmar
* North Korea
* Russia
* Somalia
* South Sudan
* Sudan
* Syria
* Ukraine
* United Kingdom
* Venezuela
* West Bank (Occupied Palestinian Territory)
* Yemen

**New York State.** We can't currently serve customers based in New York, even though the rest of the United States is fine. This is a licensing restriction, not a compliance one.

**US dollar domestic services** — domestic wire, ACH, RTP, and US dollar account details — are additionally unavailable to accounts based in **Algeria, Burundi, China, Guinea-Bissau, Japan and Tunisia**. Accounts in those countries can still use SWIFT, local rails and stablecoins.

#### Countries that need extra review

We can often serve these countries, but not automatically. Each application is assessed on the combination of where you're based and what your business does. A straightforward freelance or services account is usually fine; a higher-risk business profile in one of these countries generally isn't, and we'd rather tell you early than mid-onboarding.

Åland Islands, Algeria, Angola, Antarctica, Bangladesh, Barbados, Benin, Bolivia, Bouvet Island, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Central African Republic\*, Chad, China\*, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Brazzaville), Cook Islands, Côte d'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Eswatini, Ethiopia\*, Falkland Islands (Malvinas), Faroe Islands, French Southern Territories, Gabon, Gibraltar, Guinea, Guinea-Bissau, Haiti\*, Heard Island and McDonald Islands, Indonesia, Jamaica, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lesotho, Liberia, Madagascar, Maldives, Mali\*, Mauritania, Monaco, Montserrat, Mozambique, Namibia, Nepal, Nicaragua\*, Niger, Nigeria, Norfolk Island, Pakistan, Palau, Panama, Papua New Guinea, Philippines, Pitcairn, Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, São Tomé and Príncipe, Senegal, Sierra Leone, Solomon Islands, South Africa, South Georgia and the South Sandwich Islands, Sri Lanka, Suriname, Svalbard and Jan Mayen, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United States Minor Outlying Islands, Vanuatu, Vietnam, Virgin Islands (British), Western Sahara, Zimbabwe\*

\* **Euro and pound sterling are unavailable** in these countries — no euro or sterling payments in, payments out, or account details. Other currencies are unaffected. This applies to: Central African Republic, China, Ethiopia, Haiti, Mali, Nicaragua and Zimbabwe.

**Pakistan** sits on this list. Pakistani accounts are reviewed individually rather than approved automatically, and approval depends on what the account is for. Pakistani rupee payouts themselves work normally once an account is open — see Supported Currencies & Payment Methods.

#### Where we can't issue account details

Even with an approved account, we can't issue dedicated payment details — the fixed account numbers you hand to a client to be paid into — for customers based in the following countries. This applies to both individuals and businesses, and it's in addition to the countries we can't serve at all.

| Country         | Code |
| --------------- | ---- |
| Algeria         | DZ   |
| Bangladesh      | BD   |
| China           | CN   |
| Guinea-Bissau   | GW   |
| Haiti           | HT   |
| Kenya           | KE   |
| Kosovo          | XK   |
| Morocco         | MA   |
| Mozambique      | MZ   |
| Nepal           | NP   |
| Nicaragua       | NI   |
| Niger           | NE   |
| North Macedonia | MK   |
| Qatar           | QA   |
| Tunisia         | TN   |
| Zimbabwe        | ZW   |

If you're based in one of these, you can still open an account and get paid — you'll just be given one-off payment instructions each time rather than fixed details you can reuse on an invoice.

#### Good to know

**These lists change.** Sanctions and correspondent banking relationships move, sometimes at short notice. We update this page when they do, but if you're planning something that depends on a specific country, check with support rather than relying on a page you read last quarter.

**Being on a review list isn't a no.** Most accounts in those countries get approved. It means the decision is made by a person rather than automatically, and it can take longer.

**Your recipient's country is a separate question.** Nothing on this page limits where you can send money — that's governed by the rails available for each currency. You can be based in a review-list country and still pay someone anywhere we support.

***

Not sure where you stand? Contact Sorbet support before you start onboarding — we can usually tell you quickly.
